Assessing Task-Based Language Performance through Whatsapp-Mediated Interaction

A Qualitative Study of Authentic Assessment

Authors

  • Nur Auliah Anisa Putri Universitas Negeri Makassar
  • La Sunra Universitas Negeri Makassar
  • Muh. Tahir Universitas Negeri Makassar

DOI:

https://doi.org/10.24256/foster-jelt.v7i4.477

Keywords:

Authentic Assessment, Language Performance, Social Media, Task-Based Language Learning, WhatsApp

Abstract

The rise of social media has provided new opportunities for language learning, particularly for more authentic engagement beyond the formal classroom. This is consistent with the notion of authentic assessment, where language proficiency is assessed by real-life activities, not just written tests. This study aims to analyze the manifestation of task-based language performance through students’ interaction on WhatsApp and how students’ interaction is used as a form of authentic assessment. This study employs a descriptive qualitative approach involving 14 students in the Master’s Program in English Language Education at Universitas Negeri Makassar. Data were collected through task-based discussions in a WhatsApp group, transcript documentation, observation, assessment rubrics, and semi-structured interviews and were subsequently analyzed thematically. The results indicate that students’ language performance is evident in their ability to express opinions, respond to ideas, and engage in spontaneous discussions. Interactions on WhatsApp also demonstrate authentic communication contexts, allowing conversation data to be used to assess aspects of accuracy, fluency, interaction, and appropriateness of language use. This study confirms that the integration of task-based learning and social media can support more contextual language assessment practices, while expanding the use of digital platforms as spaces for learning and assessment in the era of modern learning.

References

Adachi, C., Ajjawi, R., Apps, T., Bakharia, A., Bearman, M., Beckman, K., Bennett, S., Boud, D., Cain, A., & Clow, D. (2020). Re-imagining university assessment in a digital world.

Ajjawi, R., Tai, J., Boud, D., & de St Jorre, T. J. (2022). Assessment for inclusion in higher education: Promoting equity and social justice in assessment. Taylor & Francis.

Andujar, A. (2016). Benefits of mobile instant messaging to develop ESL writing. System, 62, 63–76.

Barzani, S. H. H., & Omar, F. R. (2024). WhatsApp-mediated vocabulary learning: A study of Kurdish EFL learners.

Braun, V., & Clarke, V. (2021). Thematic analysis: A practical guide.

Cetinkaya, L. (2017). The impact of WhatsApp use on success in education process. International Review of Research in Open and Distributed Learning, 18(7).

Dooly, M., & Davitova, N. (2018). What can we do to talk more?’: Analysing language learners’ online interaction. Hacettepe University Journal of Education, 33, 215–237.

East, M. (2021). Foundational principles of task-based language teaching. Routledge.

Ellis, R., Skehan, P., Li, S., Shintani, N., & Lambert, C. (2020). Task-based language teaching: Theory and practice. Cambridge University Press.

Godwin-Jones, R. (2022). Partnering with AI: Intelligent writing assistance and instructed language learning.

González?Lloret, M. (2020). Collaborative tasks for online language teaching. Foreign Language Annals, 53(2), 260–269.

Hampel, R. (2015). Developing online language teaching: Research-based pedagogies and reflective practices. Springer.

Harsch, C., Mueller-Karabil, A., & Buchminskaia, E. (2021). Addressing the challenges of interaction in online language courses. System, 103, 102673.

Lai, C. (2017). Autonomous language learning with technology.

Lincoln, Y. S., & Guba, E. G. (1988). Criteria for Assessing Naturalistic Inquiries as Reports.

Long, M. (2014). Second language acquisition and task-based language teaching. John Wiley & Sons.

Naghdipour, B., & Manca, S. (2023). Teaching presence in students’ WhatsApp groups: Affordances for language learning. E-Learning and Digital Media, 20(3), 282–299.

Namaziandost, E., Heydarnejad, T., & Goodarzi, A. (2025). Unboxing the gifts of WhatsApp in language learning: magnifying the impacts on english achievement, academic engagement, foreign language anxiety, and learner autonomy. Smart Learning Environments, 12(1), 28.

Nieminen, J. H., Bearman, M., & Ajjawi, R. (2023). Designing the digital in authentic assessment: is it fit for purpose? Assessment and Evaluation in Higher Education, 48(4), 529–543. https://doi.org/10.1080/02602938.2022.2089627

Patton, M. Q. (2014). Qualitative research & evaluation methods: Integrating theory and practice. Sage publications.

Saher, A.-S., Ali, A. M. J., Amani, D., & Najwan, F. (2022). Traditional Versus Authentic Assessments in Higher Education. Pegem Journal of Education and Instruction, 12(1), 283–291.

Stockwell, G. (2013). Mobile-assisted language learning. Contemporary Computer-Assisted Language Learning, 201–216.

Stockwell, G. (2026). Mobile Literacy. In The Palgrave Encyclopedia of Computer-Assisted Language Learning (pp. 1–7). Springer.

Tai, J., Ajjawi, R., Boud, D., Dawson, P., & Panadero, E. (2018). Developing evaluative judgement: enabling students to make decisions about the quality of work. Higher Education, 76(3), 467–481.

Villarroel, V., Bloxham, S., Bruna, D., Bruna, C., & Herrera-Seda, C. (2018). Authentic assessment: Creating a blueprint for course design. Assessment & Evaluation in Higher Education, 43(5), 840–854.

Downloads

Published

2026-10-30

How to Cite

Putri, N. A. A., Sunra, L., & Tahir, M. (2026). Assessing Task-Based Language Performance through Whatsapp-Mediated Interaction: A Qualitative Study of Authentic Assessment. FOSTER: Journal of English Language Teaching, 7(4), 1298–1314. https://doi.org/10.24256/foster-jelt.v7i4.477

Issue

Section

Articles